Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:
- We support multiple payment methods, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you have completed a payment successfully but do not see the corresponding plan in your account right away, please wait for about 5 minutes, then log out and log back in.
- If you continue to experience issues after following the steps above, please take a screenshot of your payment confirmation and reach out to us for further assistance.